Question: What areas do you service?
Answer: PPS proudly serves Windsor, Tecumseh, LaSalle, Belle River, Essex, Leamington, Amherstburg, Chatham-Kent, and surrounding communities throughout Windsor-Essex County.

Question: Are you licensed and insured?
Answer: Yes — Performance Plumbing Solutions is fully licensed and insured for all residential and commercial plumbing work in Ontario. Our technicians are safety-trained, certified, and follow all requirements of the Ontario Plumbing Code.

Question: Do you offer emergency plumbing services?
Answer: Absolutely. We provide 24/7 emergency plumbing service for burst pipes, sewer backups, and other urgent issues. Call (519) 999-4364 any time — day or night.

Question: What types of plumbing services do you provide?
Answer: We handle everything from small repairs to full system installations, including:

• Drain cleaning and camera inspections

• Sewer and water service replacements

• Toilet, faucet, and shower valve installations

• Sump pump and backwater valve installs

• Water line replacements (Kitec, copper, PEX-A)

• Commercial and residential plumbing maintenance

Question: Do you charge a service call fee?
Answer: Yes. PPS has a standard and emergency service call fee that covers travel, inspection, and diagnosis. You’ll always receive up-front, transparent pricing before any work begins — no hidden costs.

Question: Can you provide quotes for larger jobs?
Answer: Of course. We offer free quotes for major projects, such as sewer replacements, repipes, and renovations. Send us photos or job details through our contact page or call to schedule an on-site estimate.

Question: Do you guarantee your work?
Answer: Yes — all workmanship and materials installed by PPS are backed by warranty. We stand behind our work and ensure every customer is satisfied before we leave.

Question: Do you offer maintenance plans?
Answer: Yes. Our Protection Plan helps prevent costly plumbing emergencies with annual inspections, priority service, and discounts on repairs — starting at just $29/month.